To know more about our services please contact us and one of our friendly staff will assist you with your enquiry.
Domestic Assistance
Support Coordination
Quick Service Request
If you require quick service, please call us 0470 647 782, one of our friendly staff will contact you to discuss your requirements.
Frequently asked questions
How to refer a participant for RayCare Services?
Please us below link to submit an referral online.
The participant can also be referred via Email or Call. The email to be sent to admin@raycare.com.au including details of the participant or use fillable PDF Referral Form.
To speak to our friendly representative, please call on 0470 647 782
Can I contact RayCare representative for a Face-to-Face, Virtual or Phone Meeting?
RayCare Australia can be contacted via Email, Call/Whats App or Online Enquiry Form.
Email: admin@raycare.com.au
Call Us or Whats App: 0470 647 782
Send Online Enquiry
How much do RayCare Australia charge for services?
Our pricing for services are as per the NDIA Pricing Arrangements, we ensure participants understands the cost for the services and provide detail Service Agreement prior to start of the service.
NDIA Pricing Arrangements
How soon can RayCare find a worker to start services?
We have Support Worker and Domestic Assitant staff available to start immediately, and on short notices.
Can I change the Support Worker or Provider, if I am not happy with services?
RayCare firms beleived in providing participant with full Choice and Control. In case the participant is unstaisfied with the worker or service we would assist participant to chage the worker or make improvement to the service. If participant is not happy despite improvements they have complete Choice and Control to change the provider.
Can RayCare assist with multiple services such as Support Coordination and Support Work?
Yes, the choice of provider is completely decision of the participant. If participant wishes to keep all the serivces with one provider; RayCare Australia can assit with multiple services like Support Coordination, Support Worker and Domestic Assistant.
